FAQ

The current free delivery areas include Kai Tak, Quarry Bay, Taikoo Shing, and Yuen Long (Park Yoho). 

For other delivery locations, there will be a delivery fee of $40 / month (SF express delivery service to your door). 

The monthly subscription plan is fully flexible and can be changed or canceled at any time after the monthly subscription. You may upgrade your quarterly plan to half-year plan at any time. All subscription plans cannot be cancelled (except special circumstances).

We hope parents can teach children to cherish books. We understand that books will inevitably be subject to certain degree of wear and tear during the reading process. If it is normal wear and tear (such as slight creases), we will not charge any fees. However, if there is major damage (such as missing pages, tears, handwriting, painting or stains) such that the book is no longer able to be read, we will charge twice the subscription price of the book (for example, if the book subscription price is $10, the charge will be $20).

When the subscription period is up, you can choose to return all the books or continue to subscribe to some of the books for the next month. For books you have subscribed, you can also purchase them at a lower price than the retail price. Please contact us for enquiries. The price will be reasonable based on the condition of the book. 

We hope that children can have enough time to explore the fun of each book. Through repeated reading, they will have deeper impression and deeper understanding of the story content and new words. Therefore, each subscription period is set to one month (starting from the day you join the subscription). We do not accept replacement or exchange of books during the subscription period. Our website contains information about the number of pages, size, and story outline of each book, and there are pictures of the inner pages for parents to refer to.